// ACC Information

ACC Physiotherapy Information

ACC can be confusing. This page explains how ACC physiotherapy appointments work at our clinic, so you know what to expect before booking.

Is ACC physiotherapy free?

No. ACC physiotherapy appointments are not usually free.

ACC contributes towards the cost of treatment for eligible injuries, but most clinics charge a surcharge per appointment. The amount you pay depends on the clinic and the type of appointment.

Why do I have to pay if I have ACC?

ACC does not usually cover the full cost of physiotherapy treatment.

ACC contributes a set amount towards treatment, and clinics charge a surcharge to cover the remaining cost of care, including assessment time and treatment provided.

Our current ACC pricing is outlined on our Pricing page.

Do you treat ACC patients?

Yes. We treat patients with ACC‑related injuries and provide physiotherapy care for eligible claims.

Can you lodge my ACC claim for me?

Yes. If your injury is eligible, we can lodge your ACC claim during your appointment at no additional cost.

The level of cover depends on factors such as:
- The type of injury
- Your claim status
- ACC approval

Do I need a referral for ACC physiotherapy?

No referral is required.

You can book an ACC physiotherapy appointment directly without seeing a GP first.

If I’m unsure whether ACC applies to my injury, what should I do?

If you’re unsure whether ACC applies to your injury, please contact the clinic and we’ll be happy to help clarify your concerns with a registered physiotherapist before booking.

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